LEGAL REFERENCE

Privacy Policy jo aapke account ko mehfooz rakhta hai

pch mein aapka personal information aur account details ke sath transparent tareeqe se kaam kiya jata hai. Hum samjhte hain ke Pakistan mein aapka trust important hai, isliye...

Data encryptionLocal account securityTransparent practices
pch Privacy Policy jo aapke account ko mehfooz rakhta hai

Hamari privacy ka posture aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ AUR MADAD

Privacy concerns ke liye hamara support team

Team online

Email Support

Aapke privacy questions ya data access requests ko [email protected] par bhejiye. Hum 24 ghante mein jawab dete hain aur aapke request ko thoroughly handle karte hain.

Account Settings

Apne account mein jao, settings kholo, aur dekho ke aapka personal data kaise display ho raha hai. Aap phone number ya email update kar sakte ho jab zaroorat ho.

Data Deletion Request

Agar aap apna account delete karna chahte ho, support team se poochiye. Hum legal hold ke under jo data rakhna padta hai wo rakhte hain, baaki sab wapas nahi aata.

MEHFOOZIYAT KE NISHAAN

Hamara approach data protection ke taraf

Encryption Standard

Live tables se leke sportsbook markets tak, aapka session SSL encryption ke under chalti hai. JazzCash aur Easypaisa deposits encrypt hoti hain. Aapka lobby access sirf aapka password aur 2FA ke zariye hota hai.

No Third-Party Selling

Hum aapka email, phone ya betting history kisi ad network ya data broker ko nahi dete. Internal analytics ke liye hum anonymized data use karte hain—names nahi, patterns hote hain.

Pakistan-First Compliance

Aapka data Pakistan mein store hota hai jahan local qanoon apply hote hain. Agar gov aur court order aaye, hum legal process follow karte hain. Warna aapka info private rehta hai.

Cookie & Tracking Clarity

pch.bet par essential cookies hote hain—session ID, language preference, login state. Marketing cookies nahi hote. Aap browser settings mein cookies disable kar sakte ho.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast se jo transaction details aati hain wo encrypted gateway pass karte hain. Hum full card number ya bank details apne servers mein store nahi karte.

Account Verification Only

Agar aap withdrawal request karte ho, hum CNIC photo, selfie ya proof of residence maang sakte hain—sirf aapka identity verify karne ke liye, kisi aur kaam mein nahi.

Privacy policy across pch ka ecosystem

Desktop aur Mobile Same RulesChahye aap desktop par explore karo ya app kholo, aapka data protection same level ka hota hai. Session timeout 30 minutes mein hota hai—dono platforms par.
Live Tables mein PrivacyLive casino tables tak aapka name aur city display nahi hote dusron ko. Aapka private table chat history encrypted rehti hai aur 90 din baad auto-delete ho jati hai.
Sportsbook Bets ConfidentialSportsbook mein aapka bet slip sirf aapke account mein visible hota hai. Dusre users ko pata nahi chalta ke aapne kaunsa odds laga ya kaunsa match select kiya.
Slot Rooms aur RNG DataSlot lobbies mein aapka spin history sirf aapka account statement mein hota hai. Game provider RNG logs nahi aapka personal data share karte—sirf game result encrypted hota hai.
Withdrawal Verification PrivacyJab aap Raast ya SadaPay se paise nikalna chahte ho, aapka verification documents sirf internal compliance team dekh paata hai. Dusre staff ko access nahi hota.
Logout aur Session ClearLogout karte hi aapka session clear ho jata hai aur browser cache mein sensitive data nahi rehti. Public computer par pch use karte ho to definitely logout karo.
Policy Update NotificationsAgar hum privacy policy mein bada change karte hain, hum aapko registered email par notice bhejte hain. 30 din baad naya policy apply hota hai.

Elements jo aapka privacy define karte hain pch mein

Login Security Layer

Aapka password SHA-256 se encrypt hota hai. 2FA (OTP via SMS) enable kar sakte ho. Agar kisi aur country se login attempt aaye, aapko alert milti hai.

Account Activity Log

Settings mein jao—wahan aapka last 50 logins, IP addresses, device types dikhte hain. Suspicious activity dikhne par account lock kar sakte ho.

Personal Data Dashboard

Apne account settings mein dekho ke hamara pass aapka kaun sa data hai. Name, email, phone, address, CNIC status sab visible hota hai aur aap edit kar sakte ho.

Withdrawal Transparency

JazzCash, Easypaisa, SadaPay ya Raast withdrawal request karte waqt, aapko amount, destination account, aur expected timing dikhti hai. Processing log audit trail mein chalti hai.

Deposit Receipt Keeping

Har JazzCash ya Easypaisa deposit ka transaction ID aur timestamp aapke statement mein hota hai. 5 saal tak historical records rakhe jate hain.

Communication Preference

Email updates, SMS offers, push notifications—sab ko aap manage kar sakte ho. Unsubscribe link har email mein hota hai. Aapke choices automatically respect hote hain.

Privacy ke baare mein common sawaal

Bilkul nahi. Aapka betting history, sportsbook picks, live table activity—sab private data hai. Hum kisi ad company, third-party analytics ya marketing firm ko nahi dete. Internal reporting sirf anonymized trends dekhti hai.

Jab aap JazzCash ya Easypaisa se deposit karte ho, aapka account number payment gateway handle karta hai—hamara server ko full number store nahi hota. Hum sirf transaction confirm aur user ID rakhte hain. Encryption mein rehta hai har step.

Hum attack monitoring aur DDoS protection use karte hain. Agar breach happen kare (highly unlikely), aapko immediately notify karte hain. Password reset force hota hai. Account activity log mein suspicious login dikhti hai—aap us se account lock kar sakte ho.

Nahi. Live casino mein aapka username display hota hai—aapka actual name nahi. Aapka city location sirf hamara internal system mein hota hai verification aur geo-restriction ke liye. Dusre players ko aapka location pata nahi chalta.

Selfie, CNIC photo, proof of residence—sab documents aapke account mein encrypted form mein store hote hain. Jab aapka withdrawal approve ho jaye, hum documents sirf legal requirement ke liye 7 saal rakhe jaate hain. Uske baad secure delete hote hain.

Account deletion request karne par, hum aapka betting history, login logs, payment records sab anonymize karte hain—3 months mein completely remove ho jate hain. Lekin tax compliance aur fraud prevention ke liye minimal data retain hote hain, aapka name nahi—sirf transaction amount aur date.

Essential cookies hote hain—session ID, language setting, login state. Marketing ya behavioral tracking cookies nahi hote. Aap browser mein cookies clear kar sakte ho. Logout karte hi session cookie auto-delete hota hai. Third-party tracking pixels hamari site par nahi hote.